Industry Statistics

Industry Statistics

Technology Trends 2020: Are You Ready for a New Year of Tech?

tech trends

Whether you’re a big corporation or a small business, today’s competition demands you stay on top of innovations. In the wake of several bankruptcies the past year, new pressure is being placed on adapting business models. The next big tech development would determine your market’s major players and your company’s bottom line.

Before you hurry to your Chief Technology Officer (CTO), our list walks you through on the major technology trends and changes we’re expecting to make news in the year 2020. One of these might be your next competitive edge. Best to start preparing to make the changes. Which of these technology trends will yours be adopting in the coming year?

1. Artificial Intelligence (AI)

Technology Trends 2020: Artificial Intelligence

AI has proven to be an efficient tool in helping businesses in automating processes and reducing costs, a boost for companies of all sizes making it number 1 in our list of top technology trends 2020.  It also comes in more forms than most people anticipate. The use of AI has already started being integrated into business in small forms, such as the use of chatbots for websites or social media. Alexa by Amazon is one popular and well-received example of AI.

Other more advanced kinds of AI are where robots process information. In some cases, it translates to more sophisticated interaction with people. The citizen robot of Saudi Arabia, Sophia, caused waves in news and garnering mixed reactions, ranging from the excitement of the future to worry about its direction.

2. 5g Data

Technology Trends: 5g data

If we’re looking for anything that would compete with oil in value, 5g data connection is leading the race as countries make their bid to be the first to establish it, as well as companies. Speed is predicted to be exponentially greater than what we have at the present, spelling a lot of benefits innovation-wise for businesses and consumers.

Bringing it to the market and adoption is proving to take longer than initially expected as current mobile carriers need major adjustments in infrastructure to make a 5G world a reality. Costs for the individual would also need to be pushed down, another puzzle companies are still trying to solve.

3. Hyper Automation

More like a result of a host of other technology trends coming together, faster speeds, internet capabilities, software and artificial intelligence have created the first wave of this trend. Simple cases are the automation of email and SMS sending.

There are several apps on the digital market for automating other tasks, such as daily reports, or simple everyday to-dos, like room temperature control in homes. Internet of Things or IoT, which is the installation of WiFi features in appliances and other parts of a house, is a good indication of how big a part of our lives automation would play a role in.

4. Autonomous Driving

It’s provided the most excitement for people among all tech trends but has been more elusive. Another instance of automation from artificial intelligence and IoT, supporter claim it’d bring about safer road conditions with the reduction in human errors. The change will begin with taxis or private-cab hailing apps similar to Uber and Lyft.

However, the technology is proving more complicated with the wake of fatalities and mishaps in its development. Launches have also been a problem with cars failing to start. Laws and restrictions are a needed discussion but remain a growing white elephant yet to be tackled.

5. Multi-Experience or Extended Reality

Also called mixed reality, multi-experience is the combination of virtual reality and augmented reality, both still largely contained in the entertainment industry. Virtual reality (VR) creates a whole new world, almost erasing actual reality and replacing it with a created one. Senses aren’t limited to sights and sounds but also include touch, tastes and smells.


Augmented reality aims to experience the world with virtual or digitally created objects in it, like in the case of holographic items people can interact with. Google glasses and similar products were the first attempts at implementing AR for daily use. They’re also responsible for bringing it to mainstream media and global awareness.

6. Democratization of Tech

It’s providing individuals from different classes and backgrounds with equal access to technology. If you look online, you can find several free coding programs designed to be more enjoyable while educational.

More often, they’re for people who can’t afford to pay to learn these lessons. Others offer schooling that you pay for once you hired. Still, other curriculums are aimed at segments, such as young girls, who normally aren’t encouraged or enticed to join the male-dominated industry.

However, it’s not limited to teaching coding online. Google demonstrated this by creating a voice-prompted Google search made available to regions where there was no internet access and much less, smartphones.

7. Digital Currency

For a long time, credit cards were viewed as the way of the future, but this is quickly becoming obsolete. Cryptocurrency had a rough start, with much backlash and apprehension from the public, governments and financial institution. Yet more conservative names are now exploring the idea.

JP Morgan released its first cryptocurrency, named JPM coin while the Bank of America won the storage patent for cryptocurrencies. Both brands swing back and forth in their opinions on the tech, even with the Bank of America banning Bitcoin from its transactions months before gaining the crypto wallet patent. Ultimately, they seem to be moving forward, dipping in one virtual monetary toe at a time.

Meanwhile, China has moved forward with tech democratization spilled to alternative banking in the country. Using WhatsApp is the most common form of payment, overtaking cash as the most liquid asset in the nation.

The world is changing faster than in past decades. Businesses are offered more ways of leveraging their brands and connecting with their customers in better, more intimate and more organic ways possible. It’s up to each company how to utilize what they have at their hands.

With the rise of several new technologies seemingly happening all at once, the business that succeeds isn’t the one rushing to implement the latest. Contrary to popular belief, it’s the one that balances quick action and overall strategy, creating seamless processes for customers and unloading employees from mundane tasks to focus on bigger ones. If your business needs a partner to help you get on board on the right tech for your business, contact us at Forest Interactive.





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Industry Statistics

The Challenges Faced by Telecom Industry

challenges of telcos

Telecommunications companies are on the brink of becoming wholesalers of connectivity services but even that is being threatened. Revenues are shrinking despite the fast increase in demand, creating a unique and complex dilemma. The problem is there’s no single cause for this but several factors eating away at sales. Here are some of the biggest challenges faced by companies in the telecom industry.

1. The Challenge of Deregulation of Telecommunication 

While the waves of deregulation occurred in the 80s and 90s, we’re seeing the full effect of it today. AT&T or American Telephone & Telegraph initially was the sole operator in the market with the government regulating prices. The general belief was that it was the only way to operate the telecommunication industry. With new technological developments rising in the 70s, so did a new way of thinking.

The following decade, AT&T was forced to let go of its Baby Bells, the regional branches, and had to focus on long-distance calls in a move to break the firm’s monopoly. However, this did little to relieve the Baby Bells’ control over their own regions. Their power made it difficult for alternative services to enter and boom in certain parts of the US.

In the 90s, another deregulation law was enacted to solve this problem. This situation of encouraging competition and creating a more level playing field among telecom companies was also mirrored in other parts of the world such as Japan, Australia and Canada. While new names eventually came in, it did little to shake the market share of the old guards until today.

2. The Challenge of Innovation and Technological Advancements

The Challenge of Innovation and Technological Advancements - Challenges Faced by Telecom Industry

Since the boom of the internet, many fields have been disrupted but the telecom industry has managed to steer clear for decades, which may or may not have been a win for any of the parties. However, the changing times have started to close in and the outside pressure is forcing corporations to change as new industry sectors begin to emerge.

Service Brokers Entering the Scene

Service Brokers Entering the Scene

Many tech giants, such as Google, rely on fast internet to power their business, not just for internal operations but so users can access their services. Now, they’ve decided to make this one of their top priorities. The tech conglomerate that was once just a search results provider has recently launched Google Fiber and, even more recently, Google Fi.

Google Fiber is similar to other traditional telcos in that they offer wireless broadband internet but Google Fi threatens to change the game. It’s a new service that allows phones to choose between telecom operators based on their signal strength in the user’s current location.

It’s a win for consumers but strips industry players of the control they once had over their market shares and reduces them to white label telecom services with zero customer loyalty. With revenue decreasing, firms don’t have the leeway to compete solely on price, which is already a risky position for any business.

High-speed Space-based Internet

High-speed Space-based Internet

Meanwhile, Elon Musk is developing wireless internet connectivity without the use of fiber optic cables, powered by a network of satellites, Starlink, from his space tech company, SpaceX. The aim is to have thousands of connectivity-providing hardware floating outside Earth.

Internet speed is predicted to be much faster, since light can pass easily through air, almost 50% faster, than through fiber optic cables. Users can expect to have more seamless videoconferencing and over-the-top or OTT service as lag time reduces. Good quality internet connection would also be made available to more far-flung areas around the globe.

As the launch of the first rocket, Falcon 9, containing 60 satellites draws near, Musk warns the public that these might not work initially. He also said that there would have to be at least 6 more rockets launched, each with 60 satellites, to achieve minor coverage and at least 12 rockets total for moderate.

Even before this new technology has been introduced to the market, there’s already competition between big firms. Amazon is also claiming their stake in the game. They’ll have their own web of more than 3,000 satellites called, Blue Origin. In all aspects, outer space wifi has great chances of being the gamechanger for the digital era.

3. The Challenge of Mergers and Acquisitions

The Challenge of Mergers and Acquisitions

Movements in the industry have become an intricate, complicated web. Smaller companies have joined forces in an effort to gain bigger footprints in the telco sphere. Powerful names from other industries are now entering this field of business while telecom establishments are looking to expand their portfolio.

One well-known merger is the joining of forces between Sprint and T-Mobile, two of the biggest telecommunications service providers. It hasn’t been their first try to combine resources, and after several attempts, the government has now finally agreed to their plan.

While eyes have been on tech firms to disrupt and enter the market, an unexpected long-time media closed a deal with another conglomerate: Disney bought 21st Century Fox for $71.3 billion. The deal came with rights to several films and TV shows as well as television networks such as the National Geographic Channel, a movie studio, and 30% of Hulu, a streaming app.

Consolidations are happening at rapid rates in a world where keeping a major business afloat for the long-term means diversifying. As voice revenue continues to decline and messaging apps remain the preferred methods of communication, it won’t be a surprise if we hear telecom brands going into connected devices and the Internet of Things or IoT, launch a social media app, purchase a media company or more.

Undoubtedly, there are many ways a firm can stay relevant in today’s hyper-competition. The key lies in innovation and vision. If you’re a firm considering investing in alternative messaging, schedule a consultation with us and let’s discuss how you can help change the future of communication technology.

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What we saw at MWC 2019


This year, the Mobile World Congress (MWC) brought mind-blowing technologies and products to the scene. The event was held in Barcelona from 25th to 28th February, and Forest Interactive participated in the event to bring you some exciting ICT solutions developed by the company. MWC is the biggest event of the mobile world where multinational companies participate and portray their products and technologies on a bigger canvas. Under the umbrella of Intelligent Connectivity, this year’s MWC had eight themes—Connectivity, Artificial Intelligence, Industry 4.0, Immersive Content, Disruptive Innovation, Digital Wellness, Digital Trust, and The Future. Let’s give you an overview of the entire event and show you what we saw over there.

5G stormed MWC

Image Source: Mashable

5G was the center of everyone’s eye at MWC as it’s going to turn the tables once commercialized. Several companies shared their timelines to unveil 5G service, but there wasn’t any specific date revealed by any of them. However, the 5G technology was showcased as a few companies rolled out their 5G-capable mobile phones. We saw different capabilities of 5G technology at MWC, where the demonstration of real-time robotic surgery by remote doctors, real-time truck driving of a truck in Gothenburg from Barcelona, and jam sessions between far-flung musicians wowed everyone.

Sprint expects to commercialize its 5G service in four cities of the US that will hit the market in May this year. Verizon, AT&T, and T-Mobile haven’t revealed the launching date of their commercial 5G service; however, the second half of this year is being considered important for commercialization of 5G technology. Pete Lau, the OnePlus founder, has discussed that 5G will see three phases of revolution—the improvement of data speeds over the next 3-5 years, development of an ecosystem of AI-powered 5G devices, and interconnectivity.

Folding Phones—Wait—What? Folding?

Image Source: BGR

Yes! Folding phones took MWC by storm this year. Don’t get it mixed by flipping phones that made an appearance around a decade ago. At MWC, Samsung rolled out its Samsung Galaxy Fold flagship smartphone that has two AMOLED display. A 4.6-inch screen is meant for one-handed use while the phone opens up to a 7.3-inch display. Galaxy Fold is expected to rock the US on April 26th and will hang a price tag of around 2000 USD.

Image Source: AndroidPIT

Mate X by Huawei tried to steal the Galaxy Fold’s thunder that is also 5G compatible. Mate X has a single screen that can be used in three modes. When unfolded, Mate X sports an 8-inch OLED display that turns into a 6.6-inch front screen and a 6.38-inch rear screen in closed position. Huawei says that it will roll out Mate X in June or July and Huawei lovers can expect the phone to cost around 2600 USD. Motorola also sniffed the new folding phone trend, and it says that it will launch its folding phone—probably a revival of the Razr brand, which will cost roughly $1500.

Phones like Never Before

Image Source: Trusted Reviews

Nokia took a step ahead in introducing photography phone, and it shook the arena with its Nokia 9 PureView cellphone that features five cameras. Two cameras capture the RGB light while the remaining three are meant to pull in black and white data. This innovation will enhance the photography experience of pic lovers. Sony introduced its Xperia 1 at MWC that features a 6.5-inch 4K OLED display. This smartphone also features three 12 Megapixel cameras and the phone costs around £849. Apart from its Fold thrill, Samsung also launched its Galaxy S10 flagship phone.

Trending IoT

Internet of Things (IoT) got a big shot at MWC as 5G is being considered as the fuel to IoT. Even some people regarded it as 5G-enabled IoT. With the revelation of 5G technology, IoT trends have seen a boom, and the concept of connectivity is prevailing. With ultra-low latency, 5G will enhance the performance of several applications.

The biggest potential of IoT lies in smart cities where the concept of connected vehicles is breaking grounds. At MWC 2019, Mike Zeto, General Manager AT&T Smart Cities, said that his definition of a smart city includes proactive data usage. Analyzing camera feeds at low latency rates for public safety, and traffic monitoring will improve the concept of Intelligent Connectivity. AT&T and Vodafone revealed that both the companies will cooperate on IoT applications across the automobile space. The companies’ representatives stated,

AT&T and Vodafone Business understand the complexity of global deployments. The goal is to simplify the deployment process, improve operations, deliver innovative solutions, and make the network certification process easier.

Forest Interactive was at MWC

Yes, we were there! Did you find us at Elfo’s booth? Elfo is an innovative 360 digital marketing service by Forest Interactive that integrates performance-based solutions for digital marketing. Elfo is designed to increase your website visitors, expand online sales and extend your mobile reach. Elfo offers immersive solutions to connect to your target audience through different channels and devices. Elfo is the key to scaling your business in the digital space. Alongside presenting its services and products, Forest Interactive had numerous exciting events that drew everyone’s attention. Winners of different games got iPhone XS and Garmin products by Forest Interactive.

This year’s MWC revealed several new products and raised numerous tech claims by companies. Now it’s time for those companies to meet the user’s expectations by providing their impeccable services. See you at next year’s MWC!

Learn more on how affiliates and advertisers can win together with our elfomobi platform.
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Industry StatisticsMalaysia

What it Takes to build disaster-resilient corporations with DRaaS

Cloud Upload Icon Line Connection of Circuit Board

10 years ago, the number of population in the world was 6.7 billion and there are 1 billion more people now. Year by year the population of the world continues to grow and it is projected by the United Nations that the world population would reach 9.7 billion by 2050. Can you imagine how world governments would set up housings, green public spaces, and urban plans to create a convenient living for their societies then? A lot of initiatives are being done to implement sustainability in addressing the increase of the world population but still, it won’t stop the fact that the growth in population would also mean that the world would face an increase in disasters as well.

Are Disasters Avoidable?

Disasters are highly predicted to happen in over-populated countries, which mostly are developing countries. It may be caused by technological and man-made disasters such as infrastructural or power failures, cyber attacks, gas leaks, oil spills, and many others. On the other hand, there are also natural disasters such as floods, earthquakes, volcano eruptions, landslides, etc. No matter what, any kind of disaster is full of risks and could result in devastating losses. When it comes to the business world, disasters could do as much harm that may not only disrupt but destroy business continuity.

From the above chart, we can see that Japan suffered a number of natural disasters that caused huge economic damage to the world. Most of the times disasters are not avoidable especially the natural ones but prevention and preparation are keys to ensuring we can avoid the tremendous losses that could happen from the outcome of any disaster. In the case of Japan, it took quite some time for them to recover the after effects but according to the Ministry of Internal Affairs and Communications of Japan, the country has been taking countermeasures against natural disasters and a variety of initiatives for disaster prevention and reduction activities are conducted in the phases of mitigation, preparedness, response, and recovery and ICT will enable efficient and effective disaster management.

ICT Disaster Recovery as a Solution

Disaster Recovery is the process of planning for business outage due to some small or large disaster and as we are already moving towards the digital revolution, implementation of ICT Disaster Recovery is vital to ensure businesses and operations would be able to recover from single server failures, power failures, network outages & datacenter outages that all could plague businesses and operations. According to a research from Forrester,  natural disasters have been the main cause of data loss (40%) compared to hardware failures (31%). Based on the research as well, 46% of companies and institutions agreed that the level of urgency to protect data due to business sustainability is a critical priority.

DRaaS Facts

Since all of the risks cannot be eliminated, it is important for corporations to take the steps to implement disaster recovery and business continuity plans to prepare for potentially disruptive events. Understanding the need for this, a new solution was formed called Disaster Recovery as a Service or well – known as DRaaS. This solution is the area of operation planning that deals with protecting data from the effects of negative events.

Forest Interactive Celebrates International Day for Disaster Reduction

Did you know that the International Day for Disaster Reduction is held every 13 October? The UN General Assembly called for the International Day for Disaster Reduction in 1989 as a way to promote a global culture of risk-awareness and disaster reduction. That includes disaster prevention, mitigation, and preparedness.

As a multifaceted technology company, Forest Interactive offers DRaaS among its services. The company has been supporting the agenda of the UN General Assembly, taking part in building disaster-resilient communities and nations through providing DRaaS especially to the government sector such as Matrade, Port Klang Malaysia, Lembaga Pelabuhan Johor, and Lembaga Urusan Air Selangor. Our DRaaS covers data center and collocation, study and design based on existing infrastructures, servers’ replication and restoration, networking and security setup, process flow advisory, and training.

For more information or any inquiries about our DRaaS solutions, please send an email to:

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Industry Statistics

Why Millennials Are Into the Tech Industry


Millennials? Gen X? Gen Z? Baby Boomers? Which one are you?

If you were born between 1982 – early 2000s, then you are counted as one of the hype generation who are well known as innovators, digitally – minded people, or tech gigs. This trend came about due to the rapid spread of the Internet since the early ’90s resulting in the rise of many startup companies from Silicon Valley, California such as Google, Facebook, Cisco, and Tesla.  Most of the founders and leaders were relatively young people aged 20 – 24 years old and 30 – 34 years old[i]. Since then, it inspired millennials to make some changes and push themselves to pursue their career success at a young age. Furthermore, the U.S. Bureau of Statistics projected that by 2025, 75% of the workforce will be millennials.

Millennials and Their Interest

If we refer to the age range of millennials, those aged 20 – 30 years old are considered as the wonder years as this age group is the peak period for millennials to explore their talents and interests. These are the times when most of them would have high curiosities and would want to declare their own identities. However, what are the differences in their interests compared to baby boomers?

Source: Economic Cohorts® and data provided by Gfk MRI

Based on Gfk MRI’s finding, seems like millennials and technologies are inseparable, compared to baby boomers who find pleasure in outdoor activities. Almost all of the millennials’ interests are related to the latest technology and gadgets. This younger generation is most passionate about creating apps and digital platforms based on trends.

Key drivers for job selection preferences

Besides interest, let’s take a look at what are other key drivers for millennials to select their job. According to a research done by the strategy firm, Department 26[ii] on millennials preference, the research shows that 44% millennials chose passion, while 42% preferred money, 6% picked job position, followed by 5% who concerned to health insurance, and 2% concerned on vacation and paid off days.[iii]

Source: Department 26 [iv]
To conclude, when millennials combine their interest and passion, it’s a no-brainer that working in a tech company would be their preferred choice as the industry offers them a platform to fulfill both of these criteria. Based on LinkedIn research, technology – software industry has the highest demand among millennials, followed by healthcare and pharmaceutical.

Source: linkedIn[v]

What Makes Tech Companies Interesting?

You may now understand the 2/3 of why millennials are into the tech industry. So let’s go through the final piece of the puzzle which is probably the major pull factor that often wins the heart of these youngsters. When it comes to the tech industry, most tech companies are renowned for its uber-cool corporate culture and fun environment compared to the “traditional formal 9 to 5 cubicle office environment” practiced by other industries. Tech companies’ corporate culture has grown to become the major attraction in recruiting talents and below are some of the culture practiced by most tech companies:

Work-life balance

Who does not want to work in a company where they can take some time off work from their desk and play the PlayStation or have a ping-pong match with a colleague to release some stress during the office time? Imagine being able to take a nap as well and get rejuvenated so your brain could produce more fresh ideas!  There are a lot of tech companies that provide recreational areas and napping room for their employees. Additionally, some tech companies even form their own recreational club, such as a football club, yoga club, etc. Most tech companies believe that providing a fun and relaxed environment plays a key role in managing workplace happiness and flexibility that would lead to effective productivity from their employees.

Freebies everywhere!

Let’s be honest, everyone likes freebies, be it free lunch, free gym membership, or free merchandise. As long as it’s free, we would definitely love it, especially if it helps make our lives easier! Currently, more and more tech companies offer the provision of such freebies as one of their employment perks.

Merited career growth

Tech companies in their very nature are innovative. This often set chances for career growth and promotion. Plus, most tech companies practice meritocracy that values your skills and what you do, instead of seniority or the number of years on your resume.

An example of a company that believes and practices these cultures within its organization is Forest Interactive. Forest Interactive, a global mobile technology company advocates for the dynamism that derives from the tech culture with 90% of its talent pool comprises of millennials – resulting in a team of more than 130 key players and game changers from 21 nationalities celebrating different ideas and talents while contributing to a great work culture with a united vision and mission.

“At Forest Interactive, we believe in giving our talents with what they want the most: career growth and flexibility. Our aim is to empower as well as to create a positive and creative environment for our employees to flourish in the innovative tech industry and see their ideas come to fruition.” Said Armina Mispar, HR Manager at Forest Interactive.

Learn more about how Forest Interactive celebrates millennials and raises the bar for an amazing work culture HERE  or click APPLY to join Forest Interactive.


[i] How Old Are Silicon Valley’s Top Founders? Here’s the Data
[ii] Top Interests – Millennials vs. Baby Boomers
[iii] Survey: Millennials want passion more than money
[iv] Top Interests – Millennials vs. Baby Boomers
[v] The Top Industries Gaining and Losing Millennials, According to LinkedIn Data
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